Roadside Assistance | Ford New Zealand
Extended Roadside Assistance
Whether you’re ten minutes from home or hours away, you only need to experience a flat tyre or flat battery to know the value of roadside assistance. Each time a standard service is completed by a participating Ford Dealer, you’ll receive an extension to your Roadside Assistance for up to 12 months from the date of the service. This is on top of your New Vehicle 3 Year Ford Roadside Assistance.
Rethink what service should be.
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Should you require assistance following a breakdown, your Roadside Assistance will come to you at the roadside 24 hours a day, 365 days per year - anywhere in New Zealand.
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Ford’s Roadside technician’s will jump-start a flat battery or arrange a battery replacement.
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Ford Roadside Assistance will provide 5 litres of petrol or diesel free of charge and deliver to your vehicle. Dedicated LGP vehicles will be transported to nearest LPG facility.
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We will change a flat tyre (where vehicle has a serviceable spare) or, if necessary, a tow will be arranged and may be at the driver’s expense.
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Where applicable, a Service Patrol Vehicle will be dispatched to assist the mobilisation of your vehicle at the roadside.
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In the event that a vehicle cannot be mobilised at the roadside, that vehicle will be towed to the nearest Ford Dealer or authorised Ford Service outlet.
