Warranties | Ford New Zealand

Ford Warranties

Ford Warranties

Keeps you moving

As a Ford Owner, you can enjoy peace of mind knowing that your vehicle will be protected under our warranty program outlined below.
This is just one of the ways that we ensure your vehicle is always ready to go.

Keeps you moving

As a Ford Owner, you can enjoy peace of mind knowing that your vehicle will be protected under our warranty program outlined below.
This is just one of the ways that we ensure your vehicle is always ready to go.

owners-warranty

Passenger Car or SUV – Ford Express New Vehicle Warranty 5 Years/Unlimited Kilometres

As a new Ford owner, you will receive a Ford Express New Vehicle Warranty^* with your purchase. Includes Fiesta, Focus, Mustang, Puma, Escape, and Everest. For vehicles collected prior to 1 July 2018, please refer to the 3 year warranty below.

Passenger Car or SUV – Ford Express New Vehicle Warranty 5 Years/Unlimited Kilometres

As a new Ford owner, you will receive a Ford Express New Vehicle Warranty^* with your purchase. Includes Fiesta, Focus, Mustang, Puma, Escape, and Everest. For vehicles collected prior to 1 July 2018, please refer to the 3 year warranty below.

owners-warranty

PHEV & BEV Electrical Drivetrain Warranty
8 Years/160,000 km

For all Ford Plug-in Hybrid Electric Vehicles (PHEV) and Battery Electric Vehicles (BEV), these are covered by the same Ford Express New Vehicle Warranty^*. The only difference is for the Electrical Drivetrain and Battery component, these are covered for 8 Years or 160,000 km (whichever occurs first) with battery degradation to 70% on passenger vehicles, and 65% battery degradation for Van and Cab Chassis vehicles.

PHEV & BEV Electrical Drivetrain Warranty 8 Years/160,000 km

For all Ford Plug-in Hybrid Electric Vehicles (PHEV) and Battery Electric Vehicles (BEV), these are covered by the same Ford Express New Vehicle Warranty^*. The only difference is for the Electrical Drivetrain and Battery component, these are covered for 8 Years or 160,000 km (whichever occurs first) with battery degradation to 70% on passenger vehicles, and 65% battery degradation for Van and Cab Chassis vehicles.

owners-warranty

Ford Transit and Ranger Post MY2019 -
5 Year/150,000km Warranty

Covers your Ford Transit and Ranger Post MY2019 vehicle against defects in factory materials or workmanship for the first 60 months or 150,000 kms — Whichever comes first. Includes Transit Custom, Cargo, Tourneo and Ranger MY2019. For pre-MY2019 Ford Ranger, please refer to the 3 year warranty.

Ford Transit and Ranger Post MY2019 - 5 Year/150,000km Warranty

Covers your Ford Transit and Ranger Post MY2019 vehicle against defects in factory materials or workmanship for the first 60 months or 150,000 kms — Whichever comes first. Includes Transit Custom, Cargo, Tourneo and Ranger MY2019. For pre-MY2019 Ford Ranger, please refer to the 3 year warranty.

owners-warranty

3 Year/100,000km Warranty

For Ford owners, who purchased their vehicles prior to 1 July 2018 and Ford Ranger pre-MY2019, you may refer to the link below (excludes Endura).

3 Year/100,000km Warranty

For Ford owners, who purchased their vehicles prior to 1 July 2018 and Ford Ranger pre-MY2019, you may refer to the link below (excludes Endura).

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Disclaimers

^*Warranty conditions and exclusions apply.

Your name and address may be obtained from the motor vehicle register. Ford New Zealand is authorised as a member of the MIA to access this under the conditions of gazette notice 2023-au3015. We have been authorised to obtain and use this for the following purposes:

i) To provide registered persons with service campaigns for software updates to vehicle’s safety assist and autonomous systems and for upgrades to engine management systems for improvement environmental performance.

ii) To verify registered person details for warranty purposes.

iii) To provide registered persons with details of any extensions or possible extensions to existing warranty periods. Any person can notify the Registrar that they do not wish to have their name and address made available under an authorisation by visiting the NZTA Waka Kotahi website here: https://transact.nzta.govt.nz/transactions/personalinfoaccess/entry

[1] 3 year/100,000 km Ford Express New Vehicles Warranty applies to new vehicles delivered prior to 1 July 2018. 3 year/100,000 km Ford Express New Vehicles Warranty applies to demonstrator, dealership and service loaner vehicles first registered by the Authorised Ford Dealer prior to 1 July 2018.

[2] 5 year/unlimited km Ford Express New Vehicles Warranty applies to new vehicles (except the Ranger and Transit models) delivered from 1 July 2018. 5 year/unlimited km Ford Express New Vehicles Warranty applies to demonstrator, dealership and service loaner vehicles (except the Ranger and Transit models) first registered by an Authorised Ford Dealer from 1 July 2018.

[3] 5 year/150,000 km Ford Express New Vehicles Warranty applies to new Ranger MY2019 and Transit vehicles delivered from 1 July 2018. 5 year/150,000 km Ford Express New Vehicles Warranty applies to demonstrator, dealership and service loaner Ranger MY2019 and Transit vehicles first registered by the Authorised Ford Dealer from 1 July 2018.

[4] Warranty period commences on the date of delivery except where the vehicle is a dealership, demonstration or service loaner vehicle, in which case it commences on the date on which it was first registered by an Authorised Ford Dealer.

^*Warranty conditions and exclusions apply.

Your name and address may be obtained from the motor vehicle register. Ford New Zealand is authorised as a member of the MIA to access this under the conditions of gazette notice 2023-au3015. We have been authorised to obtain and use this for the following purposes:

i) To provide registered persons with service campaigns for software updates to vehicle’s safety assist and autonomous systems and for upgrades to engine management systems for improvement environmental performance.

ii) To verify registered person details for warranty purposes.

iii) To provide registered persons with details of any extensions or possible extensions to existing warranty periods. Any person can notify the Registrar that they do not wish to have their name and address made available under an authorisation by visiting the NZTA Waka Kotahi website here: https://transact.nzta.govt.nz/transactions/personalinfoaccess/entry

[1] 3 year/100,000 km Ford Express New Vehicles Warranty applies to new vehicles delivered prior to 1 July 2018. 3 year/100,000 km Ford Express New Vehicles Warranty applies to demonstrator, dealership and service loaner vehicles first registered by the Authorised Ford Dealer prior to 1 July 2018.

[2] 5 year/unlimited km Ford Express New Vehicles Warranty applies to new vehicles (except the Ranger and Transit models) delivered from 1 July 2018. 5 year/unlimited km Ford Express New Vehicles Warranty applies to demonstrator, dealership and service loaner vehicles (except the Ranger and Transit models) first registered by an Authorised Ford Dealer from 1 July 2018.

[3] 5 year/150,000 km Ford Express New Vehicles Warranty applies to new Ranger MY2019 and Transit vehicles delivered from 1 July 2018. 5 year/150,000 km Ford Express New Vehicles Warranty applies to demonstrator, dealership and service loaner Ranger MY2019 and Transit vehicles first registered by the Authorised Ford Dealer from 1 July 2018.

[4] Warranty period commences on the date of delivery except where the vehicle is a dealership, demonstration or service loaner vehicle, in which case it commences on the date on which it was first registered by an Authorised Ford Dealer.