How do I remove vehicle's modem access for authorised users?
You can complete a vehicle's modem reset on your vehicle's SYNC® screen. For more information, refer to the steps below.
Important:
- This reset removes all accounts linked to your vehicle's modem.
- To remove all previous owners, users, data, and in-vehicle settings, perform a Factory Reset. A Factory Reset also deletes your navigation favourites radio presets.
Resetting Your Vehicle's Modem
To complete a vehicle's modem reset:
- Safely enter your vehicle.
- Ensure that your vehicle is on, running, parked, and in a well-ventilated safe area.
- Tap Settings on your SYNC screen.
- Scroll down and select Reset.
- Scroll down and select FordPass Connect Reset.
- Close and reopen the FordPass app once the reset is complete.
You can now connect to your vehicle again for remote control access.