Why am I unable to download the FordPass^™ app?

If you are unable to download the app to your device, a few common reasons for this could be due to:

1. Your device (iPhone, iPad, or iPod) does not have enough storage space for the update/download.
2. Please delete unused app and try again.
3. You may be experiencing network/internet connection issues.
4. Check your mobile strength and or Wi-Fi connection.
   • Wi-Fi connection
     • If Wi-Fi is turned off, turn Wi-Fi on and attempt to connect.
     • If Wi-Fi is turned on, turn Wi-Fi off and attempt to connect using mobile data.
   • Cellular connection
     • If mobile data is turned off, turn mobile data on and attempt to connect.
     • If mobile data is turned on, turn mobile data off and attempt to connect using Wi-Fi.
5. Power off your device for 30 - 60 seconds.
6. Turn on your device.
7. Attempt to download the app.

Note: If you are still unable to download the app, please reach out to your device manufacturer for best assistance.