Why does my vehicle show Transport Mode when using FordPass^®*?

During shipment from the factory, a vehicle is put in a partially activate state called Transport Mode. While in this state a vehicle's FordPass Connect modem cannot be activated. 

If your vehicle is showing under Transport Mode, please contact your Ford Dealer for best assistance. 

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*Use of FordPass is subject to the FordPass Terms and Privacy Policy available in link above and requires a compatible mobile device, internet access and software (including software updates from time to time). You are responsible for internet access, mobile network data and voice call services required for your use of the FordPass App on your mobile device, including associated fees.  The FordPass App and the FordPass Connect modem can only work when both are connected to the telecommunications network. Ford cannot guarantee FordPass will be fully operational at all times and the App may be unavailable or particular services interrupted. Ford is not responsible for any limitations of the telecommunications network or your mobile device.