How do I contact Ford One Call or Interactive Voice Response?
For assistance regarding your sales or ownership experience, your preferred dealership is your best source for contact. However, for other enquiries or to contact Roadside Assistance, you can contact our Customer Relationship Centre on 0800 FORD NZ (0800 367 369) or via email nzinfo@ford.com
Interactive Voice Response (IVR) options:
- General queries & information on the Ford vehicle range or services, press 1.
- Regarding a recent query with reference number, press 2.
- Roadside Assistance, press 3.