How do I Contact Ford One Call / Interactive Voice Response (IVR)?
For assistance regarding your sales or ownership experience, your preferred dealership is your best source for contact. However, for other enquiries or to contact Roadside Assistance, you can contact our New Zealand-based Customer Relationship Centre:
0800 FORD NZ (0800 367 369) or via email nzinfo@ford.com
IVR Options
- General queries & information on the Ford vehicle range or services, press 1.
- Regarding a recent query with reference # press 2.
- Roadside Assistance press 3.