How do I use Voice Commands with SYNC 4?

 The SYNC® 4 voice command system helps you take control of your journey.

Begin Using Voice Commands

Turn on your Wake Word:

  1. Select Settings.
  2. Press Ford Assistant.
  3. Toggle the switch to On.
  4. If desired, tap Listen for Wake Word.
  5. “OK, Ford” is the default Wake Word. You can also change your Wake Word if you wish.

A short press of the push-to-talk (PTT) button on the steering wheel, as shown in the image below, can be used instead of the Wake Word. With Android Auto™ or Apple CarPlay® compatibility, a long press of the PTT button will alert your connected Android or Apple device.

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Voice Commands†† for Ford Vehicles

Simple Commands

  • Go back
  • Cancel
  • List of commands
  • Next page/previous page (scrolls through voice lists only)
  • Help

Phone

  • Pair phone
  • Call <name>
  • Call <name> <on cell/at home/at work>
  • Dial <number>
  • Listen to message

Navigation

  • Destination <home/work/favorites/previous destination>
  • Find <an address/POI/intersection>
  • Where am I?
  • Show route
  • Cancel route
  • Detour
  • Voice guidance on/off
  • Show <3D/North up/heading up>
  • Show <traffic/weather map/5-day forecast/fuel prices>
  • Help

Climate (if equipped)

  • Climate list of commands
  • Climate set temperature <# degrees>

Audio

  • AM <531–1602>
  • FM <88–108> 
  • USB
  • Bluetooth® Audio

Mobile Apps

  • List mobile apps
  • Find new apps
  • <App name>
  • <App name> Help

*Roadside Assistance is included for certain owners and available to everyone for a per-service fee. Ford reserves the right to change program details without obligations. Ford Roadside Assistance is a complimentary offering to all Ford owners for up to 5 years or 60,000 miles (from the date of sale), whichever comes first. For EV owners: Beyond 35 miles, your vehicle will be taken to the closest public charger or EV-certified Ford Dealer.

**Automatic transmission only.

†Requires power door locks.

††Don’t drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc.