Are Parts Covered under Warranty?
FORD WARRANTS with respect to each new replacement part/accessory (excluding tyres, tubes and parts/accessories designated by Ford as supplier branded accessories) marketed by Ford and purchased by a retail customer from an Authorised Ford Dealer that; Ford WILL, in the case of a new replacement part/ accessory sold at retail for use in or in connection with:
• a passenger or SUV or commercial vehicle: for a period of 12 months from the date of the original retail sale of that part/accessory or until that part/accessory has been in use, service or operation in a vehicle for a distance of 20,000 kms (whichever occurs first),
OR
• an automotive engine, for a period of 12 months from the date of original retail sale of that part/accessory or until that part/accessory has been in use, service or operation in an automotive engine for a distance of 20,000 kilometres (whichever occurs first),
REPAIR OR REPLACE FREE OF CHARGE, any such replacement part/accessory found to be defective in factory materials or workmanship under normal use and operation, provided that the replacement part/accessory:
i) was correctly installed in, affixed, or attached to the product for which application, the part/accessory was designed and sold at retail;
ii) has not been altered, modified, or repaired outside Ford's own factory or a location designated or approved by Ford, in a way which adversely affects the performance, durability, stability, reliability, or safety of that replacement part/accessory; and
iii) has been properly used and operated within the capacity and operating limitations as specified by Ford or the manufacturer of the part/accessory;
iv) has been properly maintained and cared for; and
v) is returned to an Authorised Ford Dealer, transportation charges prepaid.