Vehicle Reset Options

There are two types of resets which may display in your vehicle:

  1. Vehicle's modem reset: Resets the modem only.  
  2. Master Reset: Resets the modem and SYNC infotainment system.  

Because your vehicle’s SYNC system will remember your mobile phone number and any data imported, like your address book, store your Customer Connectivity Settings and may have associated FordPass app accounts, please don’t forget to do a Master Reset if you ever sell your vehicle or buy a used vehicle equipped with a vehicle's modem.  This is much like wiping your mobile phone memory when you upgrade to a new device. 

Additional Information
Master Reset steps
Vehicle's modem reset