Why is my activation pending in FordPass?
Your FordPass® activation can go into a pending status for multiple reasons, including signal strength and approval status. Use the steps below for more details.
Notes:
- If you need to approve a request, visit the Authorise Another User topic for steps.
- If you do not see a prompt on your vehicle screen, visit the Vehicle Activation Prompt Missing topic for steps.
Access Pending in FordPass
If your access is pending in FordPass:
Action | Steps |
Complete the vehicle connection as the primary user. |
FordPass will route you back to the Vehicle screen. The remote commands (if available) should appear below your vehicle image. Note: The connection may take up to 10 minutes to complete. |
Ensure your Connectivity Settings are not turned Off. |
|
Check your access status as a secondary user. |
One of the following options will appear:
|
If you need additional assistance, contact a Guide using the Account > Contact Help options.
More FordPass Information
For more detailed information on FordPass features and functions, visit our FordPass support page and browse by your preferred topic.