Remote Start+
Remote Start+
Minutes before leaving, you can start your connected vehicle’s engine from your mobile device in order to heat or cool the cabin using the last known climate control setting.
All-New FordPass App - Smartphone Connected Car | Ford New Zealand
Welcome to the World of Ford Connectivity
It starts with the FordPass App* on your mobile device, which when linked to a vehicle fitted with a FordPass Connect embedded modem*, unlocks a new world of services conveniently available in the palm of your hand. You will soon be able to experience this with vehicles arriving later this year.
Discover the benefits of FordPass and vehicles fitted with an embedded modem
Vehicle Status
Vehicle Status
Check key variables such as fuel level and odometer on the FordPass App to help plan your journey.
Remote Lock/Unlock
Remote Lock/Unlock
Conveniently use your mobile device to make sure your doors are locked or unlocked without being anywhere near your vehicle.
Vehicle Locator~
Vehicle Locator~
Check your vehicle’s exact location in the FordPass App, which is particularly useful if you share your vehicle with one or more members of your household or if you have forgotten where you parked it.
Vehicle Health Alerts
Vehicle Health Alerts
The FordPass App capability extends to Vehicle Health Alerts, which can be sent directly to your mobile device, preempting service needs and general maintenance such as low washer fluid.
Live Traffic^
Live Traffic^
Live Traffic^
Live Traffic enhances your SYNC 3 Navigation system by delivering up to date traffic updates. The technology adjusts your recommended route based on the traffic conditions, helping you to arrive more relaxed and on time.
Videos
How to enable your Vehicle Connectivity Settings
How to enable your Vehicle Connectivity Settings
How to add your VIN and activate your vehicle in your FordPass App
How to add your VIN and activate your vehicle in your FordPass App
How to Remote Start
How to Remote Start
How to Remote Lock
How to Remote Lock
How to check your Vehicle Health and Status
How to check your Vehicle Health and Status
How to remove access to Connected Vehicles
How to remove access to Connected Vehicles
FAQ
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FordPass is Ford’s latest connected vehicle capability, building on SYNC, enabling drivers to access a range of new features via an embedded modem, including streaming music, listening to news updates online and real-time traffic information.
FordPass Connect technology also provides Ford vehicle owners with the ability to manage their vehicle through the FordPass app on a smartphone through the embedded modem. Owners will be able to:
- Lock or unlock the vehicle remotely
- Access vehicle location to help remind them where they parked
- Access vehicle health alerts
- Live traffic information
- Remotely start their vehicle on cold winter days when running the engine is necessary to enable a safer driving condition, for example to clear a frozen windscreen. Alternatively, pre-cool a cabin on a sweltering summer day for a more comfortable environment of occupants.
FordPass is a free smartphone app that offers a range of services related to your Ford vehicle as well as to wider transportation services regardless of whether you drive a car or not. The app serves as the customer interface for some of the features that are enabled by the FordPass Connect technology.
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The below table outlines which NZ model vehicles have the FordPass Connect embedded modem fitted to take advantage of the full range of features on the FordPass app.
Please feel free to speak to your local dealership on the arrival of the 2020.75 and 2021 models, as Covid-19 restrictions across the world has affected the arrival dates in some instances.
Passengers cars 2019.75 2020.25 2020.5 2020.75 2021 Fiesta ST N N N Y Y Focus N N N Y Y Mondeo N N N N N Mustang N N - - Y SUV 2019.75 2020.25 2020.5 2020.75 2021 EcoSport N N N N N Puma Y Y Escape N N N Y Y Endura N N N N N Everest N N N Y Y Commercial 2019.75 2020.25 2020.5 2020.75 2021 Ranger N N - Y Y Transit Custom N - Y Y Y Transit Cargo N - Y Y Y Tourneo N - Y Y Y - Model Year not applicable -
If my model vehicle does not have the modem embedded, can I get this added through my local Ford dealer?
The embedded modem is unable to be retrofitted. Although this means you won’t be able to access some of the features within the FordPass app, like remote start, remote lock and unlock and live traffic, you can still take advantage of accessing your vehicles health alerts and service history.
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No. FordPass is an opt-in system that, should the customer not wish to use its functionality, they can choose not to. It has no effect on their vehicle otherwise.
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All FordPass Connect related services will be included in the customer’s purchase price of their connected Ford vehicle. This includes unlimited Command and Control (defined as Remote Start and Stop, Remote Lock and Unlock, Vehicle Locator, Vehicle Status, and Vehicle Health Alerts, with the exception of Live Traffic), and a 3 year Live Traffic subscription. The FordPass app is free to download from the Apple and Google stores respectively.
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There are no additional costs for the customer to access the FordPass data used by the embedded modem. Using a global SIM enables FordPass to access all both of New Zealand’s cellular phone networks, ensuring customers have the best possible coverage and functionality.
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No. Services may vary depending on model variant. Most notably, remote start is not accessible on manual transmission vehicles, however you can use the other FordPass Connect Remote Features via the FordPass App such as Remote Lock and Unlock, Vehicle Status, Vehicle Health and Alerts etc
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