How do I delete a vehicle from my Ford account? 

You can remove a vehicle from your account using the Ford app* or via the Ford Support website. 

Important: If you have a Connected Vehicle and you delete it from your account, you will lose connectivity. If you want to restore access, you will need to:

Deleting a Vehicle From Your Ford Account 

Select the method you are using from the dropdowns below to learn how to delete a vehicle from your account.

Using the Ford App

To remove a vehicle from your account using the Ford app:

  1. Log in to the Ford app.
  2. Select the Garage icon in the top-left corner of your screen.
  3. Choose a vehicle by swiping left or right on your screen.
  4. Tap Remove Vehicle.
  5. Select Remove Vehicle on the pop-up message.

If you experience any issues, contact a customer experience specialist using the Account > Help options in the Ford app.

On the Ford Website Using a Computer

To remove a vehicle from your account on the Ford Support website: 

  1. Go to www.ford.co.nz.
  2. Select the Profile icon.
  3. Choose Sign In.
  4. Enter your email address and password.
  5. Click Sign In.
  6. Select the Profile icon.
  7. Click <Your First Name's> Account.
  8. Choose a vehicle if you have more than one vehicle.
  9. Select Remove vehicle.
  10. Click the Confirm button in the pop-up message.

If you experience any issues, contact our Customer Relationship Centre for additional assistance.  

On the Ford Website Using a Cellular Device

To remove a vehicle from your account on the Ford website using a mobile device:

  1. Log in to www.ford.co.nz.
  2. Tap the Menu button.
  3. Tap the My Account dropdown.
  4. Select Sign In.
  5. Enter your email address and password.
  6. Select Sign In.
  7. Choose Menu.
  8. Tap the My Account dropdown.
  9. Select <Your First Name's> Account.
  10. Choose a vehicle if you have more than one vehicle.
  11. Tap the Remove vehicle button.
  12. Click the Confirm button in the pop-up message.

If you experience any issues, contact our Customer Relationship Centre for additional assistance.  

Additional Information

How do I add a vehicle to the Ford app?
How do I activate my vehicle's modem using the Ford app?
How do I request vehicle authorization to use the Ford app?

*Use of Ford App is subject to the Ford App Terms and Privacy Policy available on ford.co.nz/fordapp and requires a compatible mobile device, internet access and software (including software updates from time to time). Ford App functionality and appearance may change over time due to software updates. You are responsible for internet access, mobile network data and voice call services required for your use of the Ford App on your mobile device, including associated fees. The Ford App and Ford App Connect modem can only work when both are connected to the telecommunications network. The Ford App Connect modem will only function on the 3G, 4G or 5G telecommunications networks. When these networks are no longer available, the modem will stop functioning and the connected services and all data transmission via the modem will cease. Ford cannot guarantee that Ford App will be in fully operating condition at all times and the Ford App may be unavailable or particular Ford App services interrupted. Ford is not responsible for any limitations or restrictions of the telecommunications network or of your mobile device. Warning: Local laws prohibit some phone functions while driving. Check your local road rules before using these functions. Use Remote Vehicle Start and Stop responsibly and only in well ventilated areas where you are aware of your vehicle’s surroundings.