Why does the Ford app say something is not right?

This error message occurs for the following reasons:

• You have poor internet connectivity on your mobile phone.
• You have poor connectivity with the TCU modem carrier.
• Any of the feature-related backend systems are down due to maintenance activity.

If you need additional assistance, contact Ford app support.

Additional Information

Why is the Ford app not responding?

^*The Ford app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply. Terms and conditions apply. Visit ford.co.nz for our privacy notice.