Frequently Asked Questions

No more trips to the pump. Fewer moving parts than traditional vehicles, meaning lower maintenance costs.

Our Ford Electric vehicles are built to the same high-quality standards as our conventional vehicles. That’s why we give an 8-year/160,000km warranty on our batteries.

Fully electric vehicles produce zero tailpipe emissions while driving. And if you charge your electric vehicle using renewable/green energy, you can reduce your CO₂ impact even further.

• Heavy Acceleration - In any type of vehicle, high speed and sudden acceleration use more power and reduce range. Get the most miles out of your vehicle’s potential range by traveling at a steady speed and accelerating progressively.
• Climate - Extreme heat or cold temperatures outside affect batteries and have the potential to reduce range. Heating or cooling the inside of your vehicle will also draw on your battery and reduce power.
• Regenerative Braking - Regenerative braking is capable of capturing and reusing more than 90 percent of the braking energy that is captured during the braking process and recharges the high-voltage battery. Regenerative braking further helps minimize wear on the brake pads, lowering maintenance costs over time.

There are a couple of methods you can use to safely charge you Ford electric vehicle at home. This includes charging your vehicle using a Ford supplied vehicle charging cable (where applicable) or using a wall box charger.

There are a number of minimum requirements that your home must meet in order for a Home Charging Wallbox to be successfully installed. Other considerations for wallbox chargers include access to safe parking such as your own driveway, or off-street parking (own garage for instance). Car can be parked within a few metres of charge port on wallbox - it is not possible to join several cables together to ensure reach - strict safety protocols do not permit this.

Installation of a wallbox charger requires the work of a certified/qualified electrician who can certify the installation as safe for use. It is likely that a survey of the home will be required to understand whether any work will be required before a wallbox can be safely installed. The Ford recommended installation partner, Singer Electric will be able to help you to determine what is needed for your particular circumstances.

It is not acceptable to run a cable from your home and on to the street. You should not run a charge cable from your vehicle when parked in the street.

If you wish to use a third party or public charging station, please be aware that you must ensure the right type of connector in order to charge. Our vehicles use a type 2 charger which may not be compatible with other charging stations.

A chargepoint that is part of the Tesla charging network will only charge Tesla vehicles.

Just like in petrol or diesel-fuelled cars, the range of electric vehicles can be affected by a few factors. Here are some main things to consider:

• High speeds and heavy acceleration use more power and reduce range, so customers will get more miles out of their potential range by travelling at a steady speed and accelerating gradually. 
• Extreme hot or cold weather conditions affect batteries and can reduce range. Heating or cooling the inside of the vehicle will also draw extra energy from your battery. We’d recommend adjusting the inside temperature of the vehicle while it is still plugged into the charger. 
• Regenerative braking can capture and reuse more than 90% of the energy normally lost during the braking process, recharging the high-voltage battery and maximising your range. Try to predict traffic situations ahead to optimize braking for maximum energy recuperation. 
• Accessory loads could result in more power being used (including cabin heaters, heated seats, AC compressor) 
• Batteries have an optimal operating temperature, and they heat and cool themselves to achieve it. They have to power everything that you switch on, so everything you do to reduce the power needed will improve your range. There are many ways you can help to maximise the range of your electric car during cold weather: 
• Pre-heat your car while it’s charging, before you leave. 
• Remove any snow so it’s not heavier than necessary. 
• Use the heated seats and steering wheel rather than heat up the entire cabin. 
• Drive economically – a steady speed that isn’t high, with gentle acceleration and braking etc. 
• Maximise the power recovered through regenerative braking by braking gradually when possible. 
• Connect your electric car to an external power source whenever it’s parked, to keep the system warm from an external source and to re-charge. 
• Use heated front and rear screens to clear and keep windows clear (this takes less energy than heating them from the air inside the cabin). 
• Use climate recirculation mode and non-defrost mode, if safe to do so - in this way you are heating the already warmed air in the cabin rather than the cold outside air. 
• Check the tyre pressure to adjust for the cold temps.